Production, Shipping & Returns

PRODUCTION

Each piece of our fine jewelry is meticulously crafted with precision and care. Our production process involves:

• High-Quality Materials: We use only the finest materials, including ethically sourced gemstones and metals.
• Expert Craftsmanship: Our skilled artisans bring each design to life, ensuring every detail is perfect.
• Production Time: We take 3 - 5 business days for production.
• Custom Orders: For custom pieces, please allow additional time for production. We'll keep you updated on the progress of your unique creation.

FREE SHIPPING

No need to worry about shipping costs – we've got it covered!

We are located in Florida, USA and offer fast and reliable shipping options to ensure your jewelry arrives safely and promptly.

We ship using FedEx, UPS & USPS however, shipping options are selected based on order value. For additional shipping arrangements and insured shipping we recommend reaching out to our service team at sales@divazae.com.

• Free Shipping: Enjoy complimentary shipping on all orders within the USA.
• Processing Time: Orders are typically processed within 1-2 business days. Custom orders may require additional processing time.

We are not liable for any shipping delays via FedEx, UPS or USPS. We will always do our best to accommodate your requests and we appreciate your understanding and patience.

Order Tracking

When your order ships, we will send you a tracking number which you can use to accurately locate your package and check its expected delivery date and time.

All orders will require an authentic signature on delivery for added security. In the case that no one is available at your given address when the courier company attempts to deliver, you can arrange for delivery at a more convenient time.