Shipping policy

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Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Returns and exchanges

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We accept returns for non-personalized goods within 14 days of receipt. Customers must cover return shipping costs and a 10% cancellation fee for processing. Items must be returned within 30 days of notifying us. Returns are considered a withdrawal, which is the customer's right.

MY ORDER

If you're experiencing difficulties with placing an order and can't find a solution on our FAQ page, please reach out to our customer service team at divazaejewelry@gmail.com

When your order ships, we will send you a tracking number which you can use to accurately locate your package and check its expected delivery date and time.